Monroe County issued the following press release:
Effective at 8 a.m. Monday, June 1, Monroe County building access will change.
In an effort to mitigate the spread of COVID-19, Monroe County asks the public, if possible, to continue to use remote options, such as the Monroe County website, phone, email, and mail. Monroe County department contact listings can be found under “Quick Links” on the Monroe County website.
Monroe County asks that you do not visit county facilities if you are displaying any symptoms of COVID-19, such as cough, fever, chills, sore throat, fatigue or body aches, difficulty breathing, or loss of smell or taste, or you have recently been around anyone known to have or suspected of having COVID-19
If you need to meet with a county department, you should call ahead and make an appointment to limit the number of people in waiting areas.
All visitors are encouraged to wear masks and social distance while conducting county business on site.
• Administrative Center: Open to the public, with appointments encouraged. All residents needing to drop mail or make payments may use the secure drop box located outside the Administrative Center front door.
• Veteran Services: Monday through Thursday by appointment only for any type of claim; Friday, appointment only for property tax applications, veteran identifiers for driver’s licenses, and burial-marker applications
• Register of Deeds: The public should call ahead to schedule appointments for genealogy research. Those who wish to search real estate records using public computers are asked to schedule appointments, with 1 ½-hour appointment slots being reserved.
The public should to continue to request their vital records and copies of real estate documents through the county’s online services or by mailing application forms and fees.
• Community Services Center: Open to the public, with appointments encouraged
• Executive Center: Open to the public, with appointments encouraged. All residents needing to drop applications are encouraged to use the secure drop box in the parking lot to the right of the doors.
• Justice Center: Open to the public, with appointments encouraged. All residents needing to drop mail or make payments may use the secure drop box located to the right of the entrance doors.
• Human Services: By appointment only at this time
• Land Conservation: Building is closed; available by appointment only
• Monroe County History Room Museum: Closed to public at this time for building improvements.
• Sanitation/Zoning/ Forestry/Parks/IT: Open to the public, with appointments encouraged. Pick up applications from entrance door holder or off website. All residents needing to drop mail or make payments may use the secure drop box on the porch, which is available at all hours.
• Highway Department: Department suggests customers, sales representatives and members of the public call before visiting a facility in person. For deliveries, use the drop box provided; items also will be left there.
Permits and other transactions should be conducted online or via fax whenever possible.
All visitors are restricted from active shop areas.
• Rolling Hills Rehabilitation Center: Rolling Hills Rehabilitation Center and The Meadows Community-Based Residential Facility are closed to all visitors, with the exception of end-of-life situations. Emergency first-contact family members have been notified via phone if they are allowed to visit. We ask that families and friends help us keep our residents safe by abiding by these restrictions.
Rolling Hills is following all CDC and Wisconsin Department of Health mandates. We have been instructed to discontinue communal dining and group activities. To help reduce feelings of loneliness or isolation, staff are providing more small-group (with appropriate distancing) and individual activities. This is a very difficult time for all our residents and families. We encourage all family and friends to call and write cards and letters to help keep spirits up. Families who wish to have a face-to-face call with a loved one should contact our activity department via email [email protected] or call the main office (608-269-8800) during business office hours to schedule a time. If you have items or packages for residents, you may drop them off with office staff in the front lobby during normal working hours, Monday through Friday from 8:30 a.m. to 4 p.m. If you need to drop off items during non-business hours, please call ahead to their unit and staff can meet you in the front lobby. Thank you and stay safe!
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Only the person who has business with the county should attend appointments.
Departmental contact information can be found on the Monroe County website at http://www.co.monroe.wi.us/.
Monroe County will continue to monitor the spread of COVID-19 and make adjustments as necessary for the health and safety of staff and residence.